2017-18 University Catalog 
    May 18, 2024  
2017-18 University Catalog [ARCHIVED CATALOG]

MGT 421 - Quality Management

Lecture Hours: 3
Lab Hours: 0
Credit Hours: 3

Qualitative and quantitative methods of quality assurance in manufacturing and service industries. Assessing quality systems using the ISO 9000 series of standards. Application of basic statistical techniques including control charts, sampling procedures, and graphical analysis to assess quality performance. Use of computing systems in establishing quality assurance.

Prerequisite: MATH 361